Overview
This person will lead the seasonal staffing process from beginning to end and cultivate long-term, positive relationships with our field instructor team. Our ideal candidate will bring a passion for building community through outdoor adventure and a knack for connecting with a diverse group of people (both over the phone and in person) on a meaningful level. The operations manager should be a self-starter, detail-oriented, and genuinely helping facilitate incredible outdoor and travel experiences for our clients. They will support a range of employee engagement initiatives, including (but not limited to):
• Manage the recruitment and hiring process of seasonal instructors
• Upholding and modeling all Adventure Treks policies, standards, and procedures
• Creating a content strategy to showcase staff stories, backgrounds, and experiences
• Work to maintain and improve staff retention year over year
• Fostering relationships with our alumni network, universities, and other organizations
• Sending individual and mass emails
• Participating in our annual staff training from late May to mid-June in Washington state
• Specific summer duties:
o Managing staff travel and paperwork
o Supporting student travel on opening and closing days
o Communicating with third-party outfitters
o Helping run staff orientation
o Supporting field staff and parent communication
• Supporting professional development (PD), including:
o Promoting PD scholarships
o Encouraging staff to pursue learning opportunities
o And compiling and providing end-of-season feedback
• In coordination with the Operations Coordinator – Logistics and Programming:
o Creating the annual orientation schedule and updating lesson plans
o Coordinating and organizing the annual wilderness first responder course and recertification course
• Miscellaneous administration duties
See the full job description here: https://www.adventuretreks.com/careers/
About Adventure Treks
Since 1993, we’ve guided more than 20,000 people through unforgettable outdoor adventures across North America and the world. We help teenagers build confidence, leadership, and community through the outdoors—and we’re growing to include family and adult programs, too. Our first year, we welcomed 14 students on one adventure in the Pacific Northwest. Now, we offer more than 20 trips across North America and the world. In 2024, we launched our first family camp in Washington and adult trip in Peru, and we will continue to expand this new programming in 2026 and beyond. We also operate spring and fall educational programs for schools across the United States.
