A versatile position within a dynamic nonprofit that provides relief to survivors of disasters. The position is responsible for managing and supporting volunteers while on program, promoting peer-to-peer fundraising among the volunteer population, facilitating a positive, productive and impactful volunteer experience and overseeing the base management team.

Coordinate the arrival and departure schedules of all residential and day volunteers in liaison with the Construction Site Coordinator to match the needs of the work
Update and manage the volunteer tracking database daily
Manages communication with incoming volunteers and provides assistance and guidance where necessary including promoting fundraising
Ensure all new volunteers are settled, orientated and have completed all the relevant paperwork
Conduct exit interviews with departing volunteers, and communicate this feedback to the program staff as well as the Volunteer Coordination Manager
Recruit, train and schedule volunteer base managers as needed
Provide day to day direction and feedback to base managers
Responsible for meeting a monthly fundraising target through active communication and promotion of fundraising
Implement the Volunteer Engagement Strategy in a positive and authentic way, with the volunteer experience at the forefront
Provide direct support to volunteers and staff to assist them with setting up and managing their personal fundraising pages
Communicating regularly the importance and impact of volunteer fundraising on the work that we can complete. Motivate, empower and inspire volunteers to fundraise and advocate for the program
Develop, organize and oversee on-site fundraising activities and events
Update and maintain the tracking systems of cash and in-kind gifts on program as well as personal fundraising pages
Compile and deliver accurate weekly and monthly financial reporting to the Volunteer Engagement Manager.
Conduct orientation presentation for all volunteer arrivals, including introducing the organization and program expectations.
We understand vaccination is the best way to protect our beneficiaries, community members, staff and volunteers, therefore we require all of our on program staff members to be fully vaccinated against COVID-19. To be considered for this position you must be fully vaccinated. Subject to applicable guidance, the term fully vaccinated currently refers to when an individual has received either a single-shot vaccine or both doses of a two-shot vaccine, and two weeks have elapsed since the final dose.
Perform other duties as required

Tagged as: Administrative Staff, Full Time, Fundraising, Support Staff


Education High school Diploma
Related Experience Previous experience working with All Hands and Hearts, or another disaster response organization, or with an organization managing logistics. Volunteer experience and international travel experience preferred.

Required Skills:

Special Competencies/Certifications Must be able to secure and maintain appropriate visas. Good written and oral communication skills and confident working with Google Suite, Microsoft Office, particularly Word and Excel. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately. The individual is able to manage a large workload and perform in a fast-paced environment.

About All Hands and Hearts

All Hands and Hearts effectively and efficiently addresses the immediate and long-term needs of communities impacted by natural disasters. We communicate directly with local leaders and community members and then deploy our unique model of engaging volunteers to enable direct impact, helping to build safer, more resilient schools, homes and infrastructure.

Through community and volunteer engagement, we focus on helping families recover faster after natural disasters using our Smart Response strategy. In doing so, we strengthen both our volunteers and the communities in which we serve.

Application Instructions

Please apply on our website: https://allhandsandhearts.bamboohr.com/careers/786