Overview

The American Mountain Guides Association (AMGA) is seeking a full-time Guide Program Associate to work in the Mountain Guide Program Department, which facilitates the training and certification of over 450 students annually. This is an important position within the program department team that manages logistics and is key to the successful delivery of AMGA Mountain Guide Programs and the student experience.

Primary Responsibilities

• Act as a liaison to students who are taking AMGA Mountain Guide Programs
• Provide professional and timely communication (written and verbal) with students and Instructor Team members
• Manage and coordinate all pre and post program logistics
• Track and monitor program tuition payments
• Keep AMGA Programs’ schedule, openings, and participant information up to date and accurate on AMGA database and website
• Assist the Guide Program Manager in completing Student Application Review
• Work with the Mountain Guide Program team to improve the operational systems, processes, and policies of the Guide Track Program
• Serve as a support role to the Instructor Team (IT), Mountain Guide Program Manager, Operations Director, and Technical Director
• Assist with special events such as AMGA Annual Meeting, IT Training, and other events throughout the year
• Other responsibilities as assigned

Requirements

• Strong verbal and written communication skills
• Highly organized, able to prioritize and meet deadlines
• Detail-oriented and able to handle multiple ongoing projects
• Ability to work independently and problem solve
• Exceptional customer service skills
• Proficiency in Google Workspace, Microsoft Word, Excel
• Experience working in WordPress, email marketing software, basic HTML, and dropbox preferred
• Ability to learn a customized database
• Familiarity and experience with technical rock climbing, alpine climbing, and skiing preferred
• Familiarity and experience with professional guiding and/or outdoor education preferred
• Interest in the mission of the AMGA and working with the AMGA administrative staff, membership and instructor team

Compensation

• Competitive salary: $31,500 – $34,000 starting range
• 401(k) retirement plan with 3% employer match starting after 6 months
• Generous time off including paid holidays, vacation & personal time
• Medical and Dental Insurance, employer paid
• Participation in industry pro-deals and substantial discount on participation in AMGA Mountain Guide programs

This is a a full-time position in a flexible work environment based in our Boulder, CO office
• Due to the nature of this position, remote work is not an option

Tagged as: Administrative Staff, Full Time, Instruction and Guiding

About American Mountain Guides Association

The mission of the AMGA is “To be the leader in education, standards, and advocacy for professional guides and climbing instructors.”

AMGA maintains a casual yet professional office environment that encourages employees to meet their personal goals while growing professionally. The AMGA offers the opportunity to work with a dynamic and engaged team of outdoor enthusiasts in a growing and successful non-profit organization. The AMGA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Application Instructions

To apply for this position: • Submit a cover letter and resume to [email protected] by July 12, 2021 • Include “Guide Program Associate” in the subject line • No calls please