AVA Rafting & Zipline/Breckenridge Ski & Sport/Peak 1 Express: Reservations Agent

Location: Idaho Springs, CO
Schedule: Full-Time Only
Pay Rate: Hourly $13 – $15(DOE) + Sale Incentive Pay Scale

Why not work for the best adventure guide (AVA), transportation company (P1E), and the newest premier gear rental provider (BS&S) in the state of Colorado? AVA has several locations that all offer their own unique opportunities and activities (so much more than rafting and ziplining). Employees enjoy consistent work where they help make lifetime memories for their guests every day. The good times don’t stop on your days off as AVA/Peak 1 Express/Breckenridge Ski & Sport employees can experience any of our activities they want for free, take advantage of discounted ski, snowboard, and bike rentals, and even receive complimentary Peak 1 Express Shared Shuttle services.

Our positive and energetic culture have led countless co-workers to friends and memories that last a lifetime. There are even opportunities for year-round employment! What are you waiting for? Adventure awaits.

Why work for AVA Rafting & Zipline/Peak 1 Express/Breckenridge Ski & Sport? Click Here!

Perks Include:

Competitive Pay
Health Insurance*
Sale Incentive Pay Increases
Complimentary Peak 1 Express Share Shuttle Service
Peak 1 Express Discounts for Family and Friends
Discounted Adventure Trips with AVA Rafting & Zipline
Free rentals with Breckenridge Ski & Sport
*These benefits are only available to full-time employees

Job Description:

Obtain a comprehensive knowledge of all AVA, Peak 1 Express and Breckenridge Ski & Sport products, activities, outposts, lodging, policies, and procedures
Sell all AVA/P1E/ BS&S products over the phone and to walk-in customers using web-based reservations system
Assist with customer service questions and requests
Follow up with all sales leads by phone or email per call center policy
Work with partner companies to ensure all reservations are accounted for
Strive to achieve all personal and office-wide sales goals
Assist with outbound sales tasks, including but not limited to brochure distribution, meeting with outside sales agents, making outbound sales calls to potential partners and outside sales agents
Support the marketing team with basic marketing & social marketing
Generate content for our various sites’ blogs and evergreen content
Assist supervisors and manager with competitive analysis in our markets
Maintain a courteous and professional demeanor with all guests, partner companies, and AVA/P1E/BS&S staff
Deliver exemplary guest service to satisfy and surpass guest expectations and to ensure a world class experience
Work as a proficient and effective team member

Required Experience & Skills:

Outstanding customer service skills
Strong sales skills
Ability to interact in a friendly and comfortable manner with strangers via phone

Tagged as: Development, Full Time, Sales and Marketing, Support Staff

About AVA Rafting & Zip Line

AVA’s goal is always to set the bar for our industry: from guides and training to guest service, outposts and gear. We know, we might be tooting our own horn a bit. But otherwise how will you know?

At AVA, we specialize in creating unforgettable outdoor experiences in Colorado.

If you are looking for an exciting summer with one of Colorado’s outdoor industry jobs? Do you love being outside and active? AVA offers a wide variety of job opportunities each summer in Colorado. We are always looking for people who are energetic, enjoy being outdoors, and are hard-working team players to have an awesome summer of fun working as river guides and support staff.

If you are not a person who takes pride in your job and wants to do something you are passionate about, we’re not the company for you. Our season generally runs from May until September, and we staff for that time. Year-round employment is available through our sister companies, Peak 1 Express and Breckenridge Ski & Sport!

Application Instructions

How to apply: https://www.coloradorafting.net/about-us/employment/