Overview

Colorado Outward Bound School seeks to hire a well-organized, calm, detail-oriented individual with strong communication skills! The On-Call Coordinator for the Rocky Mountain Program (RMP) will support field programs by managing non-urgent field communications through the on-call system. The On-Call Coordinator will gather critical student and logistical information, coach and mentor staff, and ensure concise and accurate information is shared in a timely and professional manner. While on duty this position will also hold the RMP Parent Phone and provide high level customer service and support to families/guardians. They will ensure every call received from the field and/or parents is recorded in our on-call chain and any details requiring follow-up and action are taken with appropriate urgency. The RMP On-Call Coordinator will report to the RMP APD of Course Delivery & Safety, working closely with Program Managers and Course Directors.

Tagged as: Administrative Staff, Backcountry Skills

Qualifications:

• Receive and address calls from the field with issues concerning medical, injury, motivational, behavioral, itinerary changes, weather conditions, logistical needs, etc.
• Provide clear, effective and timely communication with instructors, course directors, supervisors, student services, and other applicable parties.
• Direct support of field staff through coaching and mentoring of in-field issues.
• Supports overall course planning by facilitating potential itinerary changes

Required Skills:

• Demonstrate commitment to the work of diversity, equity and inclusion; while continuing to make Outward Bound available to communities’ outdoor programs have previously failed to engage.
• Intermediate computer skills, working knowledge of Microsoft Office Suite (Word, Excel and Outlook).
• Strong problem-solving, prioritization and management of timelines.
• Ability to demonstrate emotional regulation, calm, good judgement, and balanced decision-making in stressful situations.

Preferred Skills:

• Minimum two years instructing and field leadership experience with Outward Bound or a similar wilderness expeditionary organization.
• Familiarity and experience working with youth and managing sensitive motivational and behavioral dynamics.
• Minimum Wilderness First Responder certification.
• Youth Mental Health First Aid training

About Colorado Outward Bound School

Working for COBS is so much more than just a job. We are in the business of changing lives – those of our students and of our staff. Whether joining for a few seasons or continuing on as a “lifer”, your experiences with COBS will impact the rest of your life – both professionally and personally. We are always on the lookout for mission-driven professionals who are excited to bring their unique experiences and skills to our team. In exchange, we provide the incredible growth opportunity that comes with living and working in a community of amazing people unafraid to shine, as well as offer elite training and professional development.

Application Instructions

For the complete job description and to complete the online application process, please visit: https://www.cobs.org/connect/employment/

Company Website

http://www.cobs.org