North Cascades Institute is seeking a dynamic, energetic leader to be its new Conference and Retreat Manager. Working from the North Cascades Environmental Learning Center on Diablo Lake in the heart of North Cascades National Park, the Conference and Retreat Manager is responsible for managing NCI’s Conference and Retreat programs. We expect the Conference and Retreat Manager to build upon our strong reputation as a leading place-based educational institution with broad regional and national reach.
Supervised by the Learning Center Director, this position works closely with Institute staff, partners and contractors to support a wide array of youth, family, and adult educational programs. The Institute strives to further our identity as an institution that welcomes and embraces diversity in community and curriculum, works to redress historical inequities, and seeks a diverse pool of candidates.
The manager is responsible for developing and implementing a plan to generate earned income through the use of the Environmental Learning Center (ELC) as a conference site to support our other mission based programs. Typical conference and retreat events include staff retreats, luncheons, school programs, wellness retreats, educational conferences, weddings, and medical classes. This position coordinates and manages all aspects of the event from the initial client contact through the execution, billing, and feedback for events. They supervise the conference and retreat coordinator and collaborate with program managers to oversee staffing of events. They work with the facilities, kitchen team, and education staff to ensure programs achieve the goals of the institute, while also tailoring the events to the needs of the guests. In addition to program operations and instructional duties, the Conference and Retreat Manager provides instructional support for other Institute programs, including adult and family programs, Base Camp, etc. The Conference and Retreat Manager will also be responsible for occasional overnight supervision of the ELC campus under the direction of the Learning Center Director.
Compensation, Benefits and Housing
Salary range is $43,000-$49,000 depending on experience. This is a regular, full-time, exempt position. We offer a competitive compensation package; benefits include paid time-off, medical/dental insurance, short and long-term disability, tax-deferred annuity and defined contribution retirement plans. Institute housing may be available for rent. Pets and smoking are not allowed on-site, in NCI housing or on field programs.
● Ability to comply with a smoke- and drug-free work environment
● Valid driver’s license and driving record check must have no more than one moving violation in the past three years, no DUI, reckless driving, or serious moving violations, etc.
● Final offers of employment are contingent upon the successful completion of a background check that may include employment history, national criminal background check, national sex offender registry search and a driving history check
● Professional experience with program management/coordination and/or hospitality
● Experience working with a database system (such as Salesforce)
● Ability to communicate kindly, clearly, and productively through email, in person, and over the phone or TTY
● Strong customer service skills
● Experience working successfully in teams
● Ability to accommodate a varied work schedule including some evenings, nights, and weekends
● Ability to work with people from diverse backgrounds, cultures, and ages
● Teaching or leading programs for Residential education centers, camps, schools or similar facilities
● Hospitality and travel coordination
● Supervision of staff
● Current Wilderness First Responder certification or higher
● Fluency in two or more languages, Spanish preference
About North Cascades Institute
North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.
North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.