Overview
SUMMARY
North Cascades Institute seeks an organized, detail-oriented, customer service-minded individual to lead sales and contracting efforts for Conference & Retreat programs; develop and manage contracts for Mountain School and Field & Virtual Programs; and assist with outreach, marketing, and customer development for group programs at the Institute. The Group Programs Specialist works primarily out of our administrative office in Sedro-Woolley, with the option for frequent remote work. They will occasionally travel to the Environmental Learning Center as part of their role. This position is ssupervised by the Adult & Family Programs Manager.
COMPENSATION
This is a regular, non-exempt, full-time position which includes an unpaid two-week winter furlough. The pay rate is $20.00 to $21.00 per hour, depending on qualifications and experience.
BENEFITS
● Sick Leave – 8 hours per month
● Vacation Leave – 10 days within year one. Positions with furloughs may accrue less than 10 days
● Holiday Leave – 12 days maximum per year
● Service Days – 2 days per year
● Other paid time-off such as family leave, pregnancy leave, bereavement leave, etc.
● Medical/dental insurance, long and short-term disability insurance
● Retirement plan, tax-deferred annuity and contribution
● Ability to participate in Institute pro deals
● Yearly stipend to participate in Institute programs
PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is constantly required to:
● Sit, talk, and hear, use hands and fingers to operate office equipment and files; reach with hands and arms
● Occasional walking, bending and lifting and/or moving up to 10 pounds is required
● Specific vision abilities required by this job include distance vision, close vision and the ability to adjust focus
Qualifications:
● Excellent public speaking, interpersonal, organizational, and time management skills with strong attention to detail
● Excellent verbal and written communication skills
● Excellent computer skills (Familiar with G-Suite apps, MS Office)
● Familiarity with CRM programs (Salesforce or similar)
● Available for occasional weekend or evening work and travel within Washington State
Required Skills:
● Ability to be an active and supportive team member
● Ability to work with diverse populations
● Ability to be friendly and welcoming to customers
Preferred Skills:
● Experience with program coordination, sales, contracting, and/or customer service
● Experience working with diverse populations
About North Cascades Institute
North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.
North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.
