Overview
SUMMARY OF POSITION
North Cascades Institute is seeking a qualified candidate for the position of Operations Coordinator (OC) at our Environmental Learning Center (ELC), located in the North Cascades National Park. The OC will be responsible for overseeing daily operations, including front desk services, office administration and logistical support, ensuring a seamless guest experience. This role reports to the Operations Director and requires collaboration with staff to maintain high service standards for guests and program participants. The OC will manage a portion of the operations budget and execute daily tasks independently.
ESSENTIAL FUNCTIONS (see job announcement at our website for full details)
1. Team Leadership and Supervision
2. Facility and Operational Management
3. Administrative Leadership and Program Support
4. Front Desk, Campus Store, and Merchandise Sales
5. Office and Equipment Management
6. Budget Management and Operational Oversight
7. Additional Responsibilities
COMPENSATION
This is a regular, full-time, non-exempt position. The pay rate is $21.50-22.26 per hour depending on experience. The job location for this position is at the Environmental Learning Center.
BENEFITS
We offer a competitive compensation package. Benefits include the following:
• Sick Leave – accrued at the rate of 0.04615 per hour.
• Vacation Leave – accrued at the rate of 0.0385 per hour in the first year (about 10 days), with increasing accrual in successive years. Positions with furloughs may accrue less than 10 days.
• Holiday Leave – 12 days maximum per year.
• Service Days – 2 days per year.
• Other paid time-off such as family leave, pregnancy leave, bereavement leave, etc.
• Medical/dental insurance, long and short-term disability insurance, tax-deferred annuity, and contribution retirement plan.
• Ability to participate in Institute pro deals
• Yearly stipend to participate in Institute programs.
Benefits are prorated for employees working less than 40 hours per week.
HOUSING
If hired and require Institute housing, rent is $382/month, all utilities included.
START DATE
As soon as possible.
Qualifications:
• 2+ years of proven experience in operations logistics, administration, or related roles.
• 1+ years of supervisory experience.
• Ability to accommodate a flexible work schedule.
• Reliable transportation to and from work.
• Valid driver’s license with no more than one moving violation or a single serious offense in the last three years or any single alcohol or drug-related offense within the past five years.
• Ability to successfully complete a background check
Required Skills:
• High level of customer service and interpersonal skills to handle sensitive situations.
• Excellent organizational skills and ability to manage multiple priorities.
• Proficiency with computers, spreadsheets, and Microsoft Office applications.
Preferred Skills:
• Experience with Customer Relationship Management systems (e.g., Salesforce).
About North Cascades Institute
North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.
North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.
