North Cascades Institute seeks a qualified retail associate to work in the bookstores at the North Cascades Visitor Center in Newhalem, WA. The Institute operates six sales sites within or adjacent to the North Cascades National Park Complex. The North Cascades Visitor Center in Newhalem, WA is located approximately 50 miles east of Sedro-Woolley, WA.

The stores offer books, trail guides, maps, educational products, apparel, and mementos that appeal to a variety of visitors and inspire them to experience, enjoy and appreciate the North Cascades. The associate will work with National Park Interpretive Rangers, Institute employees, and Seattle City Light employees to help visitors explore the ecosystems and increase their awareness, knowledge, and appreciation of the North Cascades National Park and the North Cascades.

Tagged as: Sales and Marketing


• Experience in direct retail sales or customer service
• Experience with inventory Point of Sales system
• Able to move from task to task with frequent interruptions
• A pre-employment background screening criminal history check
• Federal background check for access to National Park buildings outside of business hours
• Valid driver’s license with an acceptable driving record for the past 3 years
• Personal car to drive between sales sites with mileage reimbursement
• Able to lift up to 40 lbs.

Required Skills:

• Exemplary customer service skills
• Excellent communication skills
• Strong attention to detail and ability to work independently
• Excellent organizational skills
• Accuracy and thoroughness in following procedures and in record keeping

About North Cascades Institute

North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.

North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.

Application Instructions

Please apply online on our website at: http://ncascades.atsondemand.com/. Complete the online application and upload a resume and a cover letter pertinent to this position.