Summary of Position
North Cascades Institute seeks an innovative problem solver to join our dynamic team as a Salesforce Administrator to manage the Institute’s database (Salesforce). This position will also assist the Marketing Department with upkeep of our website built on the Plone platform. The Administrator will work with development consultants to ensure the platforms work optimally for the Institute’s mission and goals and in alignment with current business processes. In addition to ensuring creation of the right technology solutions, the Administrator also manages all staff Salesforce onboarding and training, managing upgrades and ensuring best practice uses across all staff and departments. North Cascades Institute has a highly customized Salesforce Instance that manages all of our operations including programs and registrations, meals and lodging, as well as acts as a typical CRM for fundraising, marketing and management. Our ideal candidate will be skilled at “seeing both the forest and the trees,” and the complex network connecting them together.

This position will work in a hybrid model with a combination of remote and occasional on-site work out of the Institute’s Sedro Woolley office and the North Cascades Environmental Learning Center in Diablo, WA and may require very occasional overnight travel.

This is a regular, 0.8 FTE (32 hours/week), non-exempt position located in Sedro-Woolley, WA with remote work options and a wage range of $21 to $24 per hour based on experience. We offer a competitive compensation package including paid time-off, medical/dental insurance, long and short-term disability insurance, life insurance, tax-defined annuity and contribution retirement plan, and a yearly stipend to participate in Institute programs. 

Start Date
February 16, 2022 or sooner

Tagged as: Full Time, Research/Science and Technical


• Valid driver’s license and driving record check must have no more than one moving violation in the past three years, no DUI, reckless driving, or serious moving violations, etc.
• Final offers of employment are contingent upon the successful completion of a background check that may include employment history, national criminal background check, national sex offender registry search and a driving history check.

Required Skills:

• Salesforce experience (prefer admin-level experience and experience working with Salesforce.org’s Nonprofit Success Pack (NPSP) and the Lightning platform).
• Either have or are motivated to obtain Salesforce Administrator Certification.
• Experience working with website content management systems (such as Plone, WordPress or Drupal).
• Excellent problem-solving, organizational and analytical skills.
• Always looking for ways to improve and be receptive to feedback and the ideas of others.

Preferred Skills:

• Working knowledge of SOQL or SQL.
• Experience with App Integrations and the Salesforce AppExchange.
• Experience with document generation and electronic signature solutions (particularly: using Conga).
• Experience with other nonprofit tools and databases (particularly: Campaign Monitor, CalendarAnything, iWave, Conga, Authorize.net, G-Connector for Salesforce, Salesforce for Gmail, SurveyMonkey, Embark, Slack, Lightspeed, Double-the-Donation).
• Basic knowledge of HTML/CSS.

About North Cascades Institute

North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.

North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.

Application Instructions

Application Deadline: February 1, 2022 North Cascades Institute is committed to building an inclusive and culturally diverse workplace and strongly encourages applications from candidates of all backgrounds to apply. To Apply Please apply online on our website at: http://ncascades.atsondemand.com/ Complete the online application and upload a resume and a cover letter outlining your interest and alignment with the qualifications for this position.