The Skagit Tours Instructor will be based at both the Environmental Learning Center on Diablo Lake and Skagit Information Center in Newhalem for the summer and will gain experience providing participants with an inside look at the relationship between humans and the landscape of the upper Skagit River. This position serves as a boat tour guide on Diablo Lake, helping participants learn about the natural history, hydroelectric projects, early European settlement, and pre-contact use of the landscape. There are two boat tours for many of the days and each tour is 1 hour in duration. This position also works approximately half the time as a Retail Associate in the Skagit Information Center. The ideal candidate is a creative, energetic, professional, motivated, cooperative team player willing to have fun. They possess a strong work ethic with motivation to grow professionally as an instructor and as a key staff member of a mission-driven organization.
This is a paid, full-time, seasonal position running from May 25-September 26, 2021. Program Instructors should expect to work five days (approximately 40 hours) each week, usually from Thursday through Monday.
The Learning Center is located in the heart of the North Cascades National Park near Diablo, WA, and serves as a hub for a small network of trails along the shores of Diablo Lake. The Information Center is in Newhalem, which is about 15 minutes west of Diablo Lake and is also located inside North Cascades National Park.
Program Instruction & Delivery (50%)
● Create a physically and emotionally safe learning environment for participants
● Design and implement tour programs for small to large groups with clear learning objectives including lessons in natural and cultural history, science, the arts, and other subjects
● Lead boat tours for small groups on Diablo Lake
● Provide excellent customer service
● Regularly report on programming activities and field issues/concerns to Program Coordinator
● Participate in all scheduled program trainings, interpretive instructor meetings, check-ins with supervisor
● Participate in peer observations and feedback
● Manage, respond to, and report any risk management incidents
● Provide ELC facilities, housekeeping, and kitchen staff with occasional light duty support
● Support marketing and registration to promote enrollment
Retail Duties at Skagit Information Center (50%)
● Provide local information to visitors
● Handle sales transactions
● Maintain orderly and attractive appearance of retail area including timely merchandise displays
● Maintain a working knowledge of all stock in order to hand sell to visitors
● Maintain inventory stock in stores to meet sales; restock sites as needed
● Participate in season end inventories
● Develop expertise in use of Point of Sale (POS) system and cash register
● Maintain financial records for opening and closing of the till and the change bag
● Ability to work with people from diverse learning types, backgrounds, cultures, and ages ● Confidence presenting to large groups, using microphone, props, and other materials
● Enthusiasm for learning and teaching about the natural world
● Previous experience in instructional roles
● Good judgment, flexibility and ability to work independently and reliably
● Final offer of employment is contingent upon the successful completion of a background check
● Ability to lift and carry 30 pounds and to walk up to 4 miles each day
● Ability to work flexible hours evenings and weekends
● Ability to work and live in a small, rural community
About North Cascades Institute
North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.
North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.