Based at the Institute’s Environmental Learning Center in North Cascades National Park, the Learning Center Office Assistant works with Learning Center and Registration staff to interface between the public and the Institute. The Office Assistant is responsible for greeting and assisting visitors either in-person or phone, providing support for on-site and phone registrations, managing retail sales on the Point of Sale system, and providing administrative support for campus programs.

Successful candidates will have a commitment to the mission of North Cascades Institute and the organization’s effort to promote diversity, equity and inclusion throughout the Institute’s culture, work and partnering relationships to ensure that the Institute and its programs are welcoming, relevant and accessible.

• Willingness to commute to and work in a remote National Park including experiencing snow-covered roads, avalanches, wildfire, smoke, wild animals, and flooding.
• This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and digital projectors.
• Varied work schedule including weekends.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This position requires the ability to occasionally lift office products and supplies, up to 50 pounds.

This is a temporary/seasonal, full-time, non-exempt position. The wage is $16.00 per hour and benefits include sick leave and holiday pay.

Shared rental housing may be available for the duration of the position, either at the Learning Center or in the neighboring town of Marblemount. Meals are provided when programs are in session; otherwise, instructors are responsible for providing their own food. Employees are responsible for their own health insurance and transportation (which is strongly encouraged). Smoking is not allowed in housing, during programs, or on the Institute’s campus. Pets are not allowed on the Institute’s campus.

June 1, 2022

June 1 – September 30, 2022

Tagged as: Administrative Staff, Support Staff


• Ability to use a cash register/Point of Sale system.
• Commitment to building a work environment that is welcoming and inclusive to all.
• NCI employees are required to have a COVID vaccination
• Ability to comply with a smoke- and drug-free work environment.
• Final offers of employment are contingent upon the successful completion of a background check that may include employment history, national criminal background check, national sex offender registry search and a driving history check.

Required Skills:

• Passion for the Institute’s goal to connect people, nature and community.
• Ability to work with people from diverse backgrounds, cultures, and ages.
• Demonstrate excellent and professional customer service including verbal and phone communication, written, and interpersonal skills.
• Self-motivated – able to work both independently and collaboratively within a team environment.
• Ability to work well under pressure and to move from task to task with frequent interruptions.

Preferred Skills:

• Proficient in Microsoft Office.
• Google Suite experience.
• Basic experience with databases (Salesforce).
• Fluency in multiple languages, Spanish preference.

About North Cascades Institute

North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.

North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.

Application Instructions

APPLICATION DEADLINE Application priority deadline: April 20, 2022. Position remains open until filled. TO APPLY Please apply online on our website at: https://ncascades.org/jobs Complete the online application and upload a cover letter and resume.