Overview
SUMMARY
North Cascades Institute seeks an enthusiastic customer service-minded individual to serve as the principal on-site contact and host for Conference & Retreat program at the North Cascades Environmental Learning Center (ELC) located in North Cascades National park; join the hosting team for Base Camp programs; and provide specific logistical support for the Mountain School program. This position is supervised by the Adult and Family Programs Manager. The Program Service Specialist is based at the ELC, living and working in a remote setting with many of their colleagues.
COMPENSATION
This is a seasonal/temporary, non-exempt, full-time position. The pay rate is $17.00 to $18.00 per hour, depending on training and experience.
Note that housing near Diablo Lake is scarce, and often only available at high rates. This position has the opportunity for housing through the Institute (see below). If you choose to find independent housing, you will be eligible to receive a $1/hour off-campus housing stipend.
BENEFITS
Seasonal Benefits include:
• Paid holidays: 5 days estimated between start and end dates
• Sick leave: 8 hours per month
• Service days: 2 days per year
• Ability to participate in Institute pro deals
Employees are responsible for their own health insurance.
Qualifications:
• Excellent public speaking, interpersonal, organizational, and time management skills with strong attention to detail
• Excellent verbal and written communication skills
Required Skills:
• Ability to be friendly and welcoming to customers and ELC visitors
• Ability to be an active and supportive team member
• Ability to work with diverse populations
• Ability to accommodate a varied work schedule including evenings, nights, and weekends
• Ability to live and work in a small, remote, rural community
Preferred Skills:
• Experience with customer service
• Experience working with diverse populations
• Familiar with G-Suite apps, MS Office programs
• Experience working at overnight learning centers, camps, schools or similar facilities
About North Cascades Institute
North Cascades Institute's mission is to inspire environmental stewardship through transformative learning experiences in nature. Since 1986, we have helped connect people, nature and community through science, art, literature and the hands-on study of natural and cultural history. Our goal is to help people of all ages and backgrounds experience and enjoy the mountains, rivers, forests, people and wildlife of the Pacific Northwest – so all will care for and protect this special place.
North Cascades Institute is a respected leader among U.S. environmental education organizations, and we believe that sustainable communities are built on healthy environments, vibrant economies and social equity. The Institute is in sound financial health with a $4 million budget and strong reserves, and 15 four-star ratings with Charity Navigator for sound fiscal management and commitment to accountability and transparency.
