The Student Services Associate holds an essential role within the Student Services Team. Supervised by the Director of Student Services, this position is responsible for medically screening applicants for course, preparing incoming students for their Outward Bound experience and managing student data. Cultural humility, an inclusive approach to interpersonal interactions and a strengths-based perspective are essential to success in this role. Strong data management, attention to detail and the ability to sensitively discuss confidential information is also required. If you are looking to have a direct impact on getting students on course for transformative experiences, then this could be the perfect role for you!
Able to view applicants from a strengths-based perspective and develop positive relationships with diverse populations of students and their support systems
Passionate about OBCA’s mission
Extremely detail-oriented with excellent organizational skills
Able to prioritize and manage multiple tasks successfully within tight timelines
Compassionate and thoughtful communicator, both written and oral
Able to work both collaboratively and independently with remote supervision
Proficient in Microsoft Office Suite (Word and Excel), Adobe Acrobat Pro, and G Suite apps (Gmail and Google Docs, Meet, Drive, and Calendar)
Willing to authorize a criminal background check
Comfortable sitting or standing at a desk for the majority of the day
About Outward Bound California
Outward Bound California (OBCA) is part of a national network of experiential and outdoor education programs, with a 50 year history in the US, serving over 40,000 students annually. OBCA uses unique experiences in natural settings to create social-emotional learning opportunities for our students to tap into their inherent potential as compassionate leaders and active participants in their communities.
We work with students on a range of programs, from 1-day experiences on our San Francisco Challenge Course to multi-day rock climbing, backpacking and mountaineering courses ranging from 7 to 65 days long. We work with students aged 12+, including adults, educators and veterans. Outward Bound California is deeply committed to opening up access for students and schools that have traditionally been excluded from outdoor spaces and programs and we do this through over 40 effective community partnerships. As a non-profit, more than 2/3 of our students receive partial or full scholarshi