The Jack and Laura Dangermond Preserve (the Preserve) is one of the Conservancy’s most important assets, encompassing 24,000 acres of pristine land and eight miles of oceanfront at Point Conception along California’s rugged Central Coast. The Preserve aims to connect the ancient past with the future, hosting world-class researchers developing new insights into climate change and the intersection of conservation and technology while also exploring 10,000 years of human occupation and rebuilding a connection with the indigenous peoples who once inhabited Point Conception. The Visitation Coordinator will be a central member of the Preserve’s operations team, helping to ensure that scientists, educators and other visitors to the Preserve have safe, rewarding and efficient visits to the Preserve.
The Visitation Coordinator is on the front lines of introducing visitors to TNC’s Jack and Laura Dangermond Preserve, providing the customer service, scheduling and operational support needed to make sure visitors to the Preserve have a smooth, safe and rewarding experience from first contact through to completion of their visit. Excellent visitation coordination is essential to the Preserve’s mission and to supporting the many active areas of programming including conservation, fundraising, stewardship, education, community relations and scientific research. Above all else the Visitation Coordinator must be focused on customer service and coordination and enjoy interacting with customers and fellow team members. The Visitation Coordinator handles communications with donors, educational groups, scientists and other visitors to the Preserve, providing them with essential information before and during visits. The candidate must be proficient in multi-channel verbal and written communications, adept at scheduling and using online calendaring and visit tracking applications, and responsive to email and other communications with visitors and staff. And the Visitation Coordinator must have a demonstrated track record of multi-tasking and timely follow-through on requests. The Visitation Coordinator will report to the Preserve’s Visitation Manager and will be a core member of the Preserve’s operations team.
Bachelor’s degree and 2 years related experience or equivalent combination (equivalent combinations that are acceptable: an Associate’s degree and 3 years’ work experience or 6 years’ work experience).
Experience coordinating administrative processes.
Experience generating reports and interpreting data.
Experience in business writing, editing, and proofreading.
Experience organizing time and managing diverse activities to meet deadlines.
Experience working across teams.
Record keeping and reporting
Logistics and trip support
Multi-lingual skills and multi-cultural or cross-cultural experiences are appreciated.
Ability to analyze information for the purpose of coordinating and planning activities, and solving problems.
Ability to use existing technology to achieve desired results.
Excellent customer service skills and focus.
Experience interpreting guidelines to achieve desired results.
Knowledge of current trends in specific field.
Strong organization skills, accuracy, and attention to detail.
About The Nature Conservancy
Since 1951, The Nature Conservancy has been doing work you can believe in protecting the lands and waters that all life depends on. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive.
We’re rooted in our Mission and guided by our Values, which includes a Commitment to Diversity and Respect for People, Communities, and Cultures. We know we’ll only achieve our Mission by hiring and engaging a diverse workforce that reflects the communities in which we work. Whether it’s career development, work/life balance, or a rewarding mission, there’s lots of reasons to love life #insideTNC. Our goal is to cultivate an inclusive work environment so that all of our colleagues around the globe feel a sense of belonging, and that their unique contributions to our mission are valued.