Overview
As a Deputy Operations Manager, you’ll get the opportunity to play an active role in delivering unique experiences to our customers, to ensure they have the best travel experience ever!
The Deputy Operations Manager plays a pivotal role in the successful and profitable running of Intrepid & Wildland Trekking Co. trips to the standards stipulated by Intrepid and Wildland Trekking’s policies and practices. The position provides the main point of contact for field staff working in the Sierra branch as well as the Operations teams. The Deputy Operations Manager is responsible for the overall performance of Sierra trips, including maintaining and operating a branch warehouse location, and performing business administrative duties related to the branch. In addition, the DOM supports the contracting, reservations, sales and other functions for the branch. They may also be expected to perform other duties from time to time which may fall outside the scope of these responsibilities as business circumstances dictate.
This job is based in our office in Mariposa, CA and is full-time, seasonal from March–October. Part-time, casual work outside of season may be needed. A willingness to maintain a flexible schedule and work weekends and/or holidays is necessary.
What you need to know:
This is an hourly position paid at $25.00 per hour and is subject to all California daily and weekly overtime laws
During March-October housing is included for the Program Manager on-site
You will need to meet company and DOT driving requirements and maintain a valid Driver’s License
Must be at least 21 years of age
Maintain a current Wilderness First Responder, CPR & Epi Certification
You must pass a background check
Must pass a pre-employment drug screen and be available for random drug screens
You’ll have excellent organization skills, attention to detail and the ability to prioritize and manage your own workload. But most importantly you will share in Intrepid’s core values of integrity, innovation, fun, passion, growth, and responsibility.
Required Skills:
A passion for travel is a must! In addition, you’ll bring with you...
-Extensive knowledge of the field area (Yosemite, Inyo NF, Stanislaus NF, Sierra NF, Sequoia-Kings NP, Lassen NP and King Range)
-Travel industry work experience, preferably as a tour leader or guide
-Excellent communication (verbal & written) in English
-Proficiency with Microsoft Office/Excel and previous experience with a CRM system (Salesforce is an advantage!)
-Strong supervisory, facilitation and organizational skills
Preferred Skills:
A strong knowledge of Intrepid and Wildland Trekking’s style of travel, operating systems and trips
An understanding of regional culture and business etiquette
Management coaching / training experience required
The ability to work with a diverse group of leaders/guides with sensitivity, recognizing the demands of group leading
Ability to handle a multitude of tasks simultaneously
A willingness to work flexible hours
A capacity to make decisions independently
An understanding of and commitment
About The Wildland Trekking Company
Wildland Trekking takes adults and families hiking into the world’s most beautiful and wild landscapes, and making sure every detail is carefully orchestrated to make our guest’s experience unforgettable. Guides bring our destinations to life through dialed-in logistics, wonderful meals, fascinating interpretation. Our backcountry and basecamp trips include off the beaten path itineraries, top-of-the-line gear and fantastic backcountry cooking; our inn-based tours feature hand-picked inns, hotels and lodges that put you right in the action; and our stock and porter supported trips offer a rare opportunity to explore the backcountry with light day packs.
