About the Pacific Northwest Regional Director
The Pacific Northwest Regional Director is a key, full-time operator role based out of the Portland market. As a seasoned people leader, educator, and operations head, the position is integral to serving thousands of families in the Trackers Earth community.
Our team environment can be demanding, requiring intense dedication and caretaking for program safety and standards. Our programs are dynamic–including format, location, and ages of participants; we are seeking team members who will not just assimilate but thrive in variable environments while delivering fun and inclusive outdoor experiences for kids and families.
Responsibilities (What you’ll do):
-Lead a large number of adult teams across locations and disciplines. Responsibilities include daily scheduling, managing complex program logistics, and HR
-Be accountable for program safety, quality and standards
-Provide fun, engaging, and safe experiences for program participants and co-workers
-Exceed the expectations of Trackers Earth customers and families
-Organize, analyze, and respond to customer / parent communication.
-Report to management team on a daily and weekly basis
-Liaise with operations, talent, and HR teams daily and weekly
-Evaluate the performance of and provide feedback and reporting to team members with the goal of making programs better and more impactful.
-Organize, communicate and own relationships with external stakeholders including government agencies and community partners.
-Be responsible for administering risk management and governance frameworks and policies of Trackers Earth across teams and locations.
-A high level of communication effectiveness across: families, kids, and adults in group and individual settings.
-Liaise with product, marketing, finance, and strategy teams as directed
-Organize and deliver Trackers Earth curriculum and program experiences
-Ensure group activities for each age group are developmentally appropriate and engaging.
-Be a mentor, and remember what it’s like to be a kid
-Through Trackers Earth training, learning, and development, become familiar with company mission and values, and be additive to our team experience. Must like fun and a little edge and creativity !
-Recognize, mitigate, and respond to hazards to ensure a healthy and safe program for all staff and participants.
-Fulfill assigned duties in an emergency situation.
-Communicate health and safety information clearly and effectively to the Guild Director, Office Camp staff, other Team Coordinators, Teachers, Educators, Assistants, and other staff.
-Maintain and safeguard confidential information.
Must have worked with kids and submit to a background check
Must love connecting kids and families to the outdoors while creating safe and fun experiences
7+ year experience in leading and operating educational programming (or demonstrable equivalent)
5+ years experience in managing teams
Must reside in area / city of program delivery (Portland, OR)
Must have visual, perceptual, cognitive and judgment ability to: recognize and respond verbally to health and safety concerns and appropriately mitigate and respond (ie handle!) improper behavior.
Physical: 10% Sitting, 30% Standing, 20% Walking, 35% Lifting/Carrying/Pushing/Pulling Pounds 5-80 lbs.
CPR/First Aid, Anaphylaxis & Epinephrine Auto-Injector, Food handlers certification (or ability to complete before position begins)
Relevant outdoor education experience
About Trackers Earth
Since 2004, tens of thousands of families have journeyed outdoors with Trackers Guides. Through sharing fantastic skills and epic adventures, we seek to inspire kids, creating stories and memories connected to family, nature, and many generations.
From wilderness survival to fishing, from story camps to blacksmithing, the timeless Arts of Tracking define how we share these crafts. Tracking develops intensive observational skills in our environment. Tracking cultivates the ability to map complex connections. Tracking guides kids and adults to authentic wilderness experiences. Tracking tells the story of people stewarding the land. Through tracking, kids rediscover and remember their natural connection to family, what is wild, and multiple generations beyond their lifetime.
We have offices in Seattle, Denver, the Bay Area, and Portland.