The Land Sport Operations Assistant Manager at the Whitewater Center leads the team of Supervisors and front-line staff responsible for assisting and guiding guests through land-based activities on the Center’s 1,300-acre footprint. This role must train and coach staff on all Land Sports operating and safety procedures, in addition to implementing future processes to continuously improve the quality of the Whitewater Center’s recreational activities. The Land Sport Operations Assistant Manager reports to the Land Sports Manager.
-Responsibility for daily operations of all Land Sports activities alongside other Supervisors/Assistant Managers.
-Manage an efficient staffing operation and demonstrate an awareness of situation factors that change the approach to Land Sport activities.
-Staff and lead projects to maintain activity areas, inspect equipment and infrastructure and improve staff process execution
-Scheduling of Land Sport Supervisors and Coordinators
-Maintain high safety standards in all aspects of the guest experience.
-Provide field support to assist the Land Sport team as necessary.
-Other duties as assigned.
-Strong understanding of operational systems for low/high challenge courses and climbing walls.
-Strong leadership and public speaking skills.
-Ability to effectively supervise and manage a team of hourly and salaried staff
-Self-motivated, adaptable, and focused on the guest experience.
-Current First Aid and CPR certification.
-A degree in Commercial Recreation, Outdoor Education or related field is preferred.
Status: Full-time, Year-round
Benefits: Facility Access, Staff Discount Program, Health, Dental, Vision, Flex Spending Account, 401K, Paid Time Off
Overview of Department:
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center’s Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
About U.S. National Whitewater Center
The Whitewater Center is dedicated to the promotion of the active, outdoor lifestyle. We are a team whose culture and work environment facilitate real engagement through real experiences. Since 2006, the Whitewater Center has engaged all levels of participants through its activity passes, instruction, youth programming, and festivals, races, and other outdoor events. Opportunities can be found at the Whitewater Center for those interested in active summer jobs, a gateway into the outdoor lifestyle, or furthering your career in the outdoor industry.