The Land Sport Operations Assistant Manager at the Whitewater Center leads the team of Supervisors and front-line staff responsible for assisting and guiding guests through land-based activities on the Center’s 1,300 acre footprint. This role must train and coach staff on all Land Sports operating and safety procedures, in addition to implementing future processes to continuously improve the quality of the Whitewater Center’s recreational activities. The Land Sport Operations Assistant Manager reports to the Land Sports Manager.
Responsibility for daily operations of all Land Sports activities alongside other Supervisors/Assistant Managers.
Manage an efficient staffing operation and demonstrate an awareness of situation factors that change the approach to Land Sport activities.
Staff and lead projects to maintain activity areas, inspect equipment and infrastructure and improve staff process execution
Scheduling of Land Sport Supervisors and Coordinators
Maintain high safety standards in all aspects of the guest experience.
Provide field support to assist the Land Sport team as necessary.
Other duties as assigned.
Strong understanding of operational systems for low/high challenge courses and climbing walls.
Strong leadership and public speaking skills.
Ability to effectively supervise and manage a team of hourly and salaried staff
Self-motivated, adaptable, and focused on the guest experience.
Current First Aid and CPR certification.
A degree in Commercial Recreation, Outdoor Education or related field is preferred.
About US National Whitewater Center
Since 2001, Whitewater has been creating opportunities to bring people together outdoors at the U.S. National Whitewater Center in Charlotte, North Carolina. The Whitewater Center is designed and operated as an outdoor center offering over 30 different recreational activities. Every element and activity is focused on supporting an all-encompassing experience around the outdoor lifestyle. Additionally, the Whitewater Center hosts international competitions in a variety of sports along with numerous festivals and events on a recurring basis.
The Whitewater Center is currently comprised of over 1,300 acres of protected land offering 50 miles of trail and access to the Catawba River and Long Creek.