Overview

This position supports the work of the YMCA of the Rockies, which operates a mission-based family and group conference and retreat center, serving more than 225,000 annually. The Program Administrator is responsible for coordinating private group programming through guest outreach and activity scheduling. They are also responsible for compiling a list of program department offerings and advertising them to guests through the Activity Guide. YMCA of the Rockies is surrounded by Rocky Mountain National Park and Winter Park Resort, which provides incredible scenic views, daily wildlife viewing, and close access to outdoor adventures for staff and guests to enjoy. There are two locations at YMCA of the Rockies; Estes Park Center and Snow Mountain Ranch. This position is based out of the Estes Park Center.

Essential Functions:
– Manage group registration for programs including online sign up, selection and outfitting of programs, waivers and paperwork required for activity confirmations and payments.
– Work with Conference and Group Sales for financial accuracy and communication with groups.
– Work with the Programs team to schedule and tailor programs to different groups.
– Maintain communication with groups during and after their visit.
– Facilitate group programming as needed.
– Create and update the Activity Guide weekly.
– Ensure program accuracy through strong communication and coordination.
– Assist with guest activity registration at the Sweet Desk or Mountain Center Desk.
– Assist with training seasonal staff members as needed.
– Assist with special events as needed.

Tagged as: Administrative Staff, Full Time

Qualifications:

- Excellent interpersonal and customer service skills coupled with outstanding telephone etiquette.
- Experience with graphic design and other advertising techniques
- Promote a cooperative, positive and problem-solving atmosphere at all times.
- Must be extremely organized with impeccable accuracy and attention to detail and ability to complete tasks in a timely and efficient manner.
- Ability to work independently, take initiative, be self-directed and make good decisions.

About YMCA of the Rockies - Estes Park Center

YMCA of the Rockies is made up of two year-round family resorts and conference centers – Estes Park Center and Snow Mountain Ranch – and a traditional overnight summer camp for teens, Camp Chief Ouray. All are located in the heart of Colorado’s Rocky Mountains and offer a variety of affordable lodging options so families and groups can connect with each other and create lifelong memories.

Application Instructions

Visit www.workintherockies.org to learn more and apply. Questions? Contact [email protected] or call Human Resources at 970-586-3341 ext. 1084.