People focused, outdoor enthusiasts. Zion Adventures was founded on the idea that with access to accurate information and the correct equipment, any visitor can have a truly life-changing experience in Zion National Park – regardless of background, experience, or individual goals. More than two decades later, Outfitting & Communication Specialists continue in these foundational roles – helping visitors connect with Zion by taking the time to listen, understand customer needs, and meet each individual on their level. Outfitters are engaging, authentic, caring individuals with a passion for the outdoors and a desire to serve others. An intrinsic drive to work hard is mirrored in an approach to recreation and a desire to know Zion National Park through hiking, canyoneering, rock climbing, and cycling. This appetite for exploration and recreation coupled with a desire to help others is what makes our Outfitting staff the premier resource for visitors looking to experience, and know Zion National Park.
A broad spectrum of visitors results in a wide variety of visitor inquiries and requests. From taking reservations for guided trips and gear rentals, to providing information on canyon conditions and climbing route grades, to helping customers find the right fit on footwear or recommending a place for dinner, Outfitters do it all! This productive, close-knit team helps hundreds of customers each day all while keeping a close eye on the details to ensure that our equipment and customer service meet the highest possible standard.
Facilitating meaningful and helpful conversations with customers
Informing customers about retail products
Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time
Offering expertise on local recreation opportunities and logistics
Helping connect clients with guided trips and other Zion activities
Checking out customers at the cash register
Taking reservations for rental equipment, guided trips, and trailhead shuttles
Communicating professionally with customers via phone& email
Answering visitor questions
Passion for helping people and commitment to serving others
Dedication to learning and teaching
Strong verbal and written communication skills
Outstanding work ethic and attention to detail
Ability to work in a team oriented environment
Engaging, outgoing personality
Enjoys creating order in chaotic environments
Ability to apply problem-solving skills
Compensation: starting pay is $13.00/hr
Employment dates: 3/1/21 – 11/28/21
Opportunities for year-round work may be available
Regular work schedule: 4-5 days per week, 32-40 hrs/week.
Combo Positions: many Communication Specialists work combo positions where some of their regular work week is spent as an Outfitter, Trailhead Shuttle Driver or an Assistant Guide.
About Zion Adventure Company
Since 1996 Zion Adventure Company has been the premier outfitter and guide company serving Zion National Park and Southern Utah. ZAC offers equipment and bike rentals, trailhead shuttle services, and guiding in canyoneering, rock climbing, mountain biking, caving, and backpacking.