Overview

People focused, outdoor enthusiasts. Zion Adventures was founded on the idea that with access to accurate information and the correct equipment, any visitor can have a truly life-changing experience in Zion National Park – regardless of background, experience, or individual goals. More than two decades later, Outfitting & Communication Specialists continue in these foundational roles – helping visitors connect with Zion by taking the time to listen, understand customer needs, and meet each individual on their level. Outfitters are engaging, authentic, caring individuals with a passion for the outdoors and a desire to serve others. An intrinsic drive to work hard is mirrored in an approach to recreation and a desire to know Zion National Park through hiking, canyoneering, rock climbing, and cycling. This appetite for exploration and recreation coupled with a desire to help others is what makes our Outfitting staff the premier resource for visitors looking to experience, and know Zion National Park.

A broad spectrum of visitors results in a wide variety of visitor inquiries and requests. From taking reservations for guided trips and gear rentals, to providing information on canyon conditions and climbing route grades, to helping customers find the right fit on footwear or recommending a place for dinner, Outfitters do it all! This productive, close-knit team helps hundreds of customers each day all while keeping a close eye on the details to ensure that our equipment and customer service meet the highest possible standard.

Responsibilities:

Facilitating meaningful and helpful conversations with customers

Informing customers about retail products

Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time

Offering expertise on local recreation opportunities and logistics

Helping connect clients with guided trips and other Zion activities

Checking out customers at the cash register

Taking reservations for rental equipment, guided trips, and trailhead shuttles

Communicating professionally with customers via phone& email

Answering visitor questions

Qualifications:

Passion for helping people and commitment to serving others

Dedication to learning and teaching

Strong verbal and written communication skills

Outstanding work ethic and attention to detail

Ability to work in a team oriented environment

Engaging, outgoing personality

Enjoys creating order in chaotic environments

Ability to apply problem-solving skills

Computer competency

Position Details:

Compensation: starting pay is $13.00/hr

Employment dates: 3/1/21 – 11/28/21

Opportunities for year-round work may be available

Regular work schedule: 4-5 days per week, 32-40 hrs/week.

Combo Positions: many Communication Specialists work combo positions where some of their regular work week is spent as an Outfitter, Trailhead Shuttle Driver or an Assistant Guide.

Tagged as: Backcountry Skills, Climbing Skills, Full Time, Instruction and Guiding, Sales and Marketing, Support Staff, Teaching/Education

About Zion Adventure Company

Since 1996 Zion Adventure Company has been the premier outfitter and guide company serving Zion National Park and Southern Utah. ZAC offers equipment and bike rentals, trailhead shuttle services, and guiding in canyoneering, rock climbing, mountain biking, caving, and backpacking.

Application Instructions

Apply online: https://jobapp.zionadventures.com/