Overview

People focused, outdoor enthusiasts. Zion Adventures was founded on the idea that with access to accurate information and the correct equipment, any visitor can have a truly life-changing experience in Zion National Park – regardless of background, experience, or individual goals. More than two decades later, Outfitting staff continues in this foundational role – helping visitors connect with Zion by taking the time to listen, understand customer needs, and meet each individual on their level. Outfitters are engaging, authentic, caring individuals with a passion for the outdoors and a desire to serve others. An intrinsic drive to work hard is mirrored in an approach to recreation and a desire to know Zion National Park through hiking, canyoneering, rock climbing, and cycling. This appetite for exploration and recreation coupled with a desire to help others is what makes our Outfitting staff the premier resource for visitors looking to experience, and know Zion National Park.

A broad spectrum of visitors results in a wide variety of visitor inquiries and requests. From taking reservations for guided trips and gear rentals, to providing information on canyon conditions and climbing route grades, to helping customers find the right fit on footwear or recommending a place for dinner, Outfitters do it all! This productive, close-knit team helps hundreds of customers each day all while keeping a close eye on the details to ensure that our equipment and customer service meet the highest possible standard.

Responsibilities:
Facilitating meaningful and helpful conversations with customers
Informing customers about retail products
Building an impressive knowledge base of the roads, hikes, canyons, and hidden secrets of Zion National Park and the surrounding area on personal time
Offering expertise on local recreation opportunities and logistics
Helping connect clients with guided trips and other Zion activities
Outfitting visitors with rental footwear, dry gear, bikes, and backpacking equipment
Checking out customers at the cash register
Checking in, cleaning, and repairing rental equipment
Taking reservations for rental equipment, guided trips, and trailhead shuttles
Communicating professionally with customers via phone, email, and in-person
Answering visitor questions

Position Details:
Compensation: starting pay is $13.00/hr
Employment dates: March 1st – Nov. 28th
Opportunities for year-round work may be available
Regular work schedule: 4-5 days per week, 32-40 hrs/week.
Combo Positions: many Outfitters work combo positions where some of their regular work week is spent as a Trailhead Shuttle Driver or an Assistant Guide.

Freedoms:
Free use of company rental gear for personal recreation days
Free tuition for all Zion Adventures trips and courses
Pro-purchase opportunities from most outdoor equipment manufacturers
A truly astounding clientele, from all ages, places, and walks of life

Tagged as: Backcountry Skills, Climbing Skills, Instruction and Guiding, Sales and Marketing, Support Staff, Teaching/Education

Qualifications:

Age Requirements: Positions with driving duties require minimum insurance age of 23 with valid driver’s license and clean driving record
Passion for helping people and commitment to serving others
Dedication to learning and teaching
Strong verbal and written communication skills
Outstanding work ethic and attention to detail
Ability to work in a team-oriented environment
Engaging, outgoing personality
Enjoys creating order in chaotic environments
Ability to apply problem-solving skills

About Zion Adventure Company

Since 1996 we have been Zion National Park's premier outfitters, educators, and guides - helping visitors experience Zion like no one else can. We embrace the opportunity to connect visitors with adventure across many disciplines including: guided trips in canyoneering, rock climbing, mountain biking, 4X4 Overland tours, hiking and backpacking. Our rental and retail store specializes in outfitting visitors with any equipment necessary to make a visit to Zion safer, more comfortable, and ultimately more enjoyable. Our fleet of rental gear covers the full spectrum of Zion based adventures – from purpose-built footwear and drysuits for the Zion Narrows and other cold, wet slot canyons, to tents and packs for car-camping and backpacking, to bicycles and accessories to enjoy the park on two wheels. Our staff is passionate about providing quality information and exceptional service to others, and strives for excellence in everything that we do.

Application Instructions

Season Dates: 3/1/21 - 11/28/21 Apply online at http://www.zionadventures.com/zion-adventure-career-opportunities.html