The National Operations Coordinator (NOC) will work across all major areas of BCM’s functioning, and is essential to keeping BCM running smoothly and efficiently. The NOC can expect to work with all members of BCM’s staff, and will report to the Executive Director.
The NOC is an integral part of the program team, ensuring that Regional Program Managers and the National Program Director are supported in terms of logistics, data, and processes. This “behind the curtain” work, when done well, will significantly elevate the quality of BCM’s national programming and impact. The NOC will have the opportunity to directly support the specific regional efforts on the ground as need arises.
The NOC will also support BCM’s development function by helping to steward donors, volunteers, and the larger BCM community. The NOC can expect to have frequent contact with BCM’s community of supporters via phone, email, and potentially in person, and will often be responsible for making the first contact with people interested in engaging with BCM in various ways.
Having direct prior experience in the areas mentioned below is valuable, but what is most important is being an organized, fastidious, flexible, and personable human being who has deep passion for BCM’s mission and work. This position is an excellent opportunity for individuals who have a desire to gain broad and varied early career experience in a nationally recognized nonprofit focused on youth development and outdoor access.
We intend for the NOC to work out of BCM’s headquarters in Denver, CO, with options to work remotely as the situation allows and COVID requires. We, however, will consider a very limited number of applications from exceptional candidates who do not live in the Denver area.
The National Operations Coordinator’s specific essential duties include:
-Managing National Gear & Gear Incentive Inventory
-In-Kind goods donations (in and out)
-Shipping gear and program documents to and from regions
-Satellite phone rentals / management and Garmin subscription
-Support with Partner and Participant Contract & Form Management
Donor, Volunteer, and Community Relations
-Volunteer recruitment, intake, and initial screening
-Coordinating volunteers for non-program events
-Initial response to Summit for Someone and Adventure for Someone inquiries
-Volunteer appreciation and stewardship
-Proofreading, and editing newsletters and collateral
-Supporting mail and email communications with donors and community members on an as-needed basis
-Trip participant database support
-Monitor Mail, main phone number, [email protected] email address
-Travel and meeting logistics for staff
-Support for communications with BCM’s community of supporters
This is a full-time hourly position, with a starting annual salary range of $40,000 – $48,000/year. Anticipated Start Date is April 18, 2022.
Personal and professional values consistent with BCM’s mission, values, and principles, including principles of Diversity, Equity, and Inclusion
High degree of motivation to increase access to the outdoors for youth from disinvested communities,
Unwavering belief in the power of nature-based experiences to help youth strengthen life skills and build community
Residence in or near Denver, CO
Prior professional or personal experience managing complex logistics and administrative tasks
Familiarity with the local communities BCM serves
Ability to work both collaboratively and independently, and to know when each is required
Interpersonal awareness, ability to cultivate trusting interpersonal relationships and connect with people across lines of difference
Comfort giving and receiving feedback up a supervisory hierarchy
Ability to set priorities and manage multiple projects simultaneously
Ability to inspire passion for BCM’s work and programs, internally and externally
About Big City Mountaineers
At BCM, we work alongside the transformative powers of Mother Nature to leave a lasting impact on the lives of youth from disinvested communities. Our wilderness expeditions bring kids out of their comfort zones and into the wild, where they develop the confidence needed for more promising futures.
Our programs focus on improving the self-esteem, sense of responsibility, group communication and decision-making skills of nearly 1,000 youth annually. We engage youth in 7 cities across the country including Boston, Denver, Miami, Minneapolis, Portland, San Francisco, and Seattle.