Pacific Quest is Seeking a Program Guide to join the team in Hilo, Hawaii
$500 Bonus Potential
Program Guide positions are responsible for the direct supervision, safety, health, and wellbeing of the residents while implementing the program curriculum and facilitating therapeutic weekly treatment plans. The Guide role’s primary purpose is to learn the program and the necessary hard and soft skills while providing support to other members of the Program Guide team and following the direction of the Program Manager and Resident Supervisors.
Essential Duties and Responsibilities
Uphold safety, supervision, and monitoring of residents in accordance with Program Policy
Learn and articulate the Pacific Quest mission, guiding principles, and curriculum.
Effectively communicate with residents in a group setting and direct resident groups toward common goals Demonstrate flexibility with camp placement, program, location, and resident supervision assignments Observe and identify the needs of individual residents and the group to create a physically and emotionally safe and supportive environment
Role model program expectations at all times, which includes upholding our diet and wellness standards while at work
Build and maintain rapport with residents while holding boundaries that further therapeutic outcomes
Ensure all work locations & common areas are clean and organized, as well as following all COVID-19 protocols
Participate in professional development through mandatory and voluntary monthly in-service training
Able to cover for medication passes as needed
Must provide and maintain current CPR/First Aid certification. CPR certifications must be from a classroom training. Wilderness First Aid & Wilderness First Responder are acceptable.
Maintain a current NVCI (Non-Violent Crisis Intervention Training) certification provided by Pacific Quest
Ability to treat all residents, families, and coworkers with dignity and respect
Able to pass thorough background checks
Able to pass onboarding and ongoing drug screens
Ability to work in a constant state of alertness and in a safe manner
Maintain current physical and TB clearance
COVID-19 vaccination required
Must demonstrate alignment with Pacific Quest Core Values: (1) Purpose, (2) Professionalism, (3) Problem Solving, (4) Productivity and (5) Positivity.
Workweek schedules and various shifts are available and will be determined based on operational needs. Typical Guide shifts are as follows:
Guide and Lead Guide: 7am-9:30pm and are an average of 10-12 hours per day on a 4-day shift
Work hours may be adjusted due to operational needs
Overtime may be required until relief staff is on-site, or if extra staffing is needed
$38,000-$42,000 yearly DOE
$500 Bonus Potential
Experience in Psychology, Sociology, Social Work, Farming/Agroecology, or Outdoor Education/Leadership OR a minimum of two years relevant experience
Experience is preferred in Rites of Passage, Education, Horticultural Therapy, Health and Wellness, 12 Step Recovery, Gardening, and/or experience in Therapeutic Settings such as Wilderness Therapy or Residential Treatment Centers
Valid driver's license with a clean record
Minimum preferred age is 21
The role of a Program Guide is physically demanding, please communicate in writing any accommodations you may need related to the following parameters: With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
About Pacific Quest
Pacific Quest cultivates Sustainable Growth in our students, in our families, in our communities, and in ourselves.
Sustainable Growth Model
Pacific Quest’s innovative Sustainable Growth model incorporates Whole Person Wellness, Individualized Clinical Care, Rites of Passage, Horticultural Therapy and Healthy Community Living in an outdoor, experiential environment.
These diverse and adaptable principles facilitate an empowered sense of self, create resilient and successful short-term transitions and nurture a healthy relationship with family, community, work and purpose.
Forming the foundation for our comprehensive curriculum, these principles make our program accessible to an clientele of adolescents, young adults, and their families.
Pacific Quest believes that our ability to incorporate these principles at an organizational and community level are integral to our positive and progressive culture and overall long-term success.