The Gravity Vault’s management team is growing! We’re looking for an outgoing and energetic individual with a strong work ethic to join our team as Manager of our soon to open first ever bouldering only facility in Montclair, NJ. The Manager will oversee the daily operations of the facility and manage the gym’s staff. As the face behind the desk of The Gravity Vault, the manager is also one of the primary points of contact for all groups and events held at the facility. Our ideal candidate will strive to create a positive and inclusive climbing environment for climbers of all experience levels, and have fun while doing it!

Job Responsibilities:
-Be the on-site expert on all programs and options to climb with The Gravity Vault
-Ensure company and brand-wide standards are met and all employees comply with policies and procedures on programming, cleanliness, and safety
-Train Instructors and Shift Leaders
-Oversee and plan staffing for events, classes, and instructor-led climbing options
-Provide excellent customer service to all of the customers in person, over the phone, and via email correspondence
-Collaborate with General Manager on all hiring, terminations and performance documentation for all staff
-Keep the General Manager aware of any operational issues, including late shifts, accidents, etc
-Coordinate with the General Manager to strategize and set goals for the facility
-Plan, execute, and work location and brand-wide events including but not limited to climbing competitions and member nights
-Create the weekly schedule to adequately meet the business needs of each gym while maintaining sensitivity to employees’ work/life balance
-Proactively manage the staffing pool by forecasting future changes in workload and staff availability to determine the need to hire staff in a timely fashion
-Promote the company through public relations efforts by creating and maintaining local relationships and by sponsoring and/or participating in community events

Compensation and Benefits
-Paid Time Off (PTO)
-Company-paid holidays: closed Thanksgiving, Christmas Eve, Christmas Day, Easter Sunday
-Eligibility for health benefits
-Complimentary Multi-facility Gravity Vault Membership
-Discounted monthly friends & family membership
-Discounted monthly guest day pass for friends & family
-Access to pro-deals through our outdoor industry partners
-Annual garage parking pass

Tagged as: Full Time


-Minimum two years management experience in a climbing gym, fitness facility, retail setting or hospitality industry
-Valid CPR and First Aid Certification required by first day of training
-Full time weekday schedule, with flexible weekend availability

Required Skills:

-Excellent verbal and written communication skills
-Self-motivated with excellent time-management skills and the ability to juggle and prioritize multiple tasks
-Willingness to be hands-on, work independently and as part of a team
-Ability to give and receive feedback
-Ability to be critical of details and ensure matters are addressed promptly

Preferred Skills:

-Working knowledge of POS Systems, G Suite and scheduling applications preferred
-Indoor / Outdoor climbing experience is a plus

About The Gravity Vault Montclair

The Gravity Vault Indoor Rock Gyms’ mission is to make everyone’s rock climbing experience with us a positive and memorable one! We strive to provide a welcoming, diverse, equitable and inclusive environment for not only our customers but our staff alike. Whether you’re young or old, big or small, novice or expert we want The Gravity Vault to be your home away from home. We believe that new heights can always be reached, not only on our walls but in all aspects of life. The best way to achieve these heights is together.

The Gravity Vault is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, ancestry, national origin, marital status, disability, genetics, veteran or military status, sexual orientation, gender identity or expression, or any other actual or perceived characteristics.

Application Instructions

Please click the link below to apply: https://forms.gle/vR6BC3jFPC3Q4S1y7