Overview
Event and Race Coordinator at the Whitewater Center (Whitewater) is responsible for the coordination of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event and Race Coordinator is a full-time, on-site, benefits-eligible position and reports directly to the Event and Race Manager.
Responsibilities
• Manage the planning and execution of all public events, ensuring smooth operations and exceptional guest experiences.
• Collaborate with multiple departments to coordinate logistics, resources, and timelines for events.
• Support in training and scheduling of hourly employees to ensure adequate staffing for events.
• Conduct vendor outreach and maintain strong relationships with partners.
• Create engaging event programming that appeals to the target audience and aligns with company objectives.
• Oversee race operations including packet pick-ups, trail marking, venue layouts and timing software management.
• Manage event webpages, update content regularly, and ensure accurate information is available to guests.
• Actively participate and engage with the running/climbing/biking community in greater Charlotte to stay informed about trends and preferences.
• Handle guest communication promptly and professionally, addressing emails, feedback, and concerns.
• Aid in database management, including data entry, organization, and maintenance of event-related information.
• Other duties as assigned.
Physical Demands
• Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
• Must be able to lift and carry at least 60 pounds.
• Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to work in shared spaces with other employees and customers.
• All positions as Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
• Health, Dental, Vision, FSA
• 401(k)
• Paid Time Off
• Access to the Whitewater Center’s pass activities
• Staff discount program and pro deals
Required Skills:
Requirements
• A Bachelor’s Degree.
• Able to work well under pressure and make decisions independently.
• Resourceful, taking a solution-focused approach to conflict resolution.
• Outgoing, friendly, confident candidates with excellent communication skills.
• Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
About U.S. National Whitewater Center
The U.S. National Whitewater Center (USNWC) is dedicated to the promotion of the active lifestyle. Since 2006, the USNWC has been promoting access to the outdoors for all levels of participants through its 30+ land and water-based activities, outdoor instruction and certification programs, festivals, races, films, and various outdoor events throughout the year. Whether you visit the Center’s 1,300 acres on the Catawba River or engage in the brand’s mission through one of our off-site initiatives, the USNWC empowers guests to play, relax, and learn outside.
