Overview
The Whitewater Kayak Coordinator at the Whitewater Center (Whitewater) plays a key role in the oversight of scheduling, planning and management of the whitewater kayaking instruction programs. As a member of the paddle sports leadership team, the coordinator will also assist in recruiting new team members, responding to emergency calls, executing winter programming activities, managing day-to-day operations, and project work as assigned. This position is an on-site, full-time, hourly, benefits eligible role that reports directly to the Kayak Supervisor.
Responsibilities
• Provide whitewater kayak instruction for guests.
• Maintain accurate knowledge of all instruction programs and assist guests into the correct booking for their skill level.
• Understand and manage the kayak instruction reservation process.
• Assist in the daily management of kayak operations including meeting instructors and guests for instruction.
• Management of kayak instructor scheduling.
• Assist the Kayak Supervisor with the growth and the development of paddle sports instruction programming.
• Other duties as assigned.
Preferred Qualifications
• Prior experience working within the paddle sports industry in an operations or logistics role.
• A minimum of 2 years of class iii kayak instruction experience and/or an ACA Level 4 Kayak Instructor Certification.
• Current ACA Swiftwater Rescue Certification.
• Excellent communication and customer service skills.
• Proficiency with the Microsoft Office software suite.
• Current First Aid and CPR certifications.
• Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.
Physical Demands
• Must be able to teach kayak lessons comfortably in class III whitewater.
• Must be able to safely self-transport over uneven terrain or in a confined space.
• Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
• Must be able to lift and move at least 75 pounds.
• Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
• Must be able to work in shared spaces with other employees and customers.
• All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
• Access to Whitewater Center’s pass activities
• Staff discount program and pro deals
• Health, Dental, Vision, FSA
• 401(k)
About Whitewater Center
The U.S. National Whitewater Center (USNWC) is dedicated to the promotion of the active lifestyle. Since 2006, the USNWC has been promoting access to the outdoors for all levels of participants through its 30+ land and water-based activities, outdoor instruction and certification programs, festivals, races, films, and various outdoor events throughout the year. Whether you visit the Center’s 1,300 acres on the Catawba River or engage in the brand’s mission through one of our off-site initiatives, the USNWC empowers guests to play, relax, and learn outside.
