Overview
Do you love building relationships and helping outdoor adventure field instructors experience meaningful personal growth in their career? Adventure Treks is hiring a full-time Operations Manager focused on Employee Engagement to lead the recruiting, acquisition, and onboarding efforts for our seasonal field instructor team. This person will lead the seasonal staffing process from beginning to end and cultivate long-term, positive relationships with our field instructor team. Our ideal candidate will bring a passion for building community through outdoor adventure and a knack for connecting with a diverse group of people (both over the phone and in person) on a meaningful level. The operations manager should be a self-starter, detail-oriented, and genuinely helping facilitate incredible outdoor and travel experiences for our clients. For the right candidate, there may be the opportunity for more travel and/or field work in the summer.
This is a full-time, in-person position based in Zirconia, NC, from late August to mid May at our year-round office, and then in Washington state from mid May to late August, at our summer office.
VIEW THE FULL DESCRIPTION HERE: https://www.adventuretreks.com/careers/
Qualifications:
Ideally 2+ years of experience in recruitment and/or hiring
• Degree from an accredited university strongly preferred
• Experience working in the summer camp, outdoor, and/or travel industry strongly preferred
• Tech-savvy talents and proficiency in Google Drive and Microsoft Office
• Experience in CampMinder is a plus
• Sales experience is a plus
• Impeccable communication skills, with a keen eye for detail
• A friendly and approachable personality
(cont'd below)
Required Skills:
A growth mindset and willingness to learn and innovate with our company
• The ability to:
o Consistently set and follow through on goals, projects, and deadlines
o Prioritize responsibilities and seamlessly adapt to evolving projects
o Anticipate and identify roadblocks and use creativity and critical thinking skills to independently solve (or propose solutions to) problems
o Provide and accept constructive feedback in weekly one-on-one meetings with the director team
(cont'd below)
Preferred Skills:
Promote an inclusive work environment and recognize the importance of collaborating with teammates and celebrating their strengths
o Model professionalism in person and over the phone
o Ability to work at a computer most of the day throughout the year, and maintain an irregular schedule in the summer
• Permanent work authorization in the United States
About Adventure Treks
Since 1993, we’ve guided more than 20,000 people through unforgettable outdoor adventures across North America and the world. We help teenagers build confidence, leadership, and community through the outdoors—and we’re growing to include family and adult programs, too. Our first year, we welcomed 14 students on one adventure in the Pacific Northwest. Now, we offer more than 20 trips across North America and the world. In 2024, we launched our first family camp in Washington and adult trip in Peru, and we will continue to expand this new programming in 2026 and beyond. We also operate spring and fall educational programs for schools across the United States.
