Partner & Program Manager

Overview

Summit Journeys Partner and Program Coordinator will be a leader throughout our adventure program planning, scheduling, delivery, and quality assurance process. The position will be the primary interface with our prospective participants and partner organizations as the adventure experience and outcomes are defined and scheduled. The coordinator will then assign adventure leaders and coordinate all aspects of the adventure delivery to ensure the quality of the participant experience. Specific responsibilities include adventure promotion, scheduling, pre & post-trip communication with partners and groups, assigning and supervising adventure leaders, invoicing, overseeing group paperwork, and ensuring customer expectations and outcomes are met and quality standards are achieved. Success will be judged by number of trips scheduled and delivered, guide performance, and participant, partner, and volunteer feedback from adventure trips

Requirements of the position:
– Act as Adventure Leader and staff as needed
– Able to work evenings and weekends
– The time commitment for this position averages 30-35 hours per week

Additional Responsibilities
Adventure Leaders & Volunteer Supervision:
– Assist in hiring and training adventure leaders and volunteers to provide adventure experiences in line with Summit Journey’s mission, address client goals, objectives, and special needs
– Manage volunteers, including training, recruitment, skill proficiency, scheduling, and communication
– Provide ongoing supervision of adventure leaders and volunteers, ensuring quality of service and policy adherence
– Communicate adventure trip goals, objectives, and special needs to adventure leaders and volunteer
– Recruit and hire new adventure leaders, interns, and volunteers as needed
– Manage trip volunteers and ensure they are well-utilized on trips

Partnership Relationship:
– Manage all current and past partner relationships
– Build and manage new partner relations
– Attend community networking events and forums to promote Summit Journeys

Program Management:
– Manage Program dashboard and data tracking
– Manage all pre-trip planning and communication with participants/organizations
– Trip folders are always complete with blank info forms and signed waivers.
– Curriculum building and implementation

QUALIFICATIONS:
Current Wilderness First Responder, WFR, (through WMI, WMA, or SOLO) and CPR certifications
Other certifications preferred
Technical Skills: Ability to teach introductory adventure experiences in a safe and impactful manner. Ability to manage risk and make good decisions.
Winter: Snowshoeing and Cross-country Skiing, prior experience in the last four years. Indoor climbing experience.
Summer: Lead Climb 5.7 minimum. Proficient paddler on flat and moving water and ability to read a river. Mountain Biking, Canyoneering, Rope Course, sailing, paddleboarding, camping, and backpacking experience.

Tagged as: Administrative Staff, Camp Counselors, Camp Staff, Climbing Skills, Development, Full Time, Fundraising, Sales and Marketing, Water Skills

Qualifications:

Current Wilderness First Responder, WFR, (through WMI, WMA, or SOLO) and CPR certifications
Other certifications preferred
3 years of experience leading groups in an outdoor adventure or experiential education setting.
1 year experience managing logistics for adventure trips and coordinating with partners
Able to commit to 30-35 hours per week minimum through the summer season.

Required Skills:

Outgoing personality, ability to have fun and build rapport in a short period of time with a diverse groups of people
Excellent communication and facilitation abilities
Physical ability to participate in recreation activities for 5+ hours, including loading and unloading gear
Ability to work weekends, evening, and overnight trips
Able to drive personal vehicle (Will be asked for Staff and gear transport)
Winter: Snowshoeing and Cross-country Skiing, prior experience within 4 years
Summer: Lead climb 5.7 min

Preferred Skills:

Experience working with people with disabilities and other disadvantaged populations (preferred)
Technical Skills: Ability to teach introductory adventure experiences in a safe and impactful manner. Ability to manage risk and make good decisions.
Winter: Yurt or winter camping experience (preferred). Indoor climbing experience.
Summer: Climbing knowledge of knots & anchors (preferred).