Registration Coordinator

Overview

Position Summary: The COR Registrations Coordinator receives all general inquiries submitted via the COR information phone number and email address, collects all registration information and payments, and maintains and develops the registration system.

Primary Job Responsibilities:

Respond to general inquiries about COR by phone and email and connect interested parties with the appropriate COR or WCC staff.

Dialogue with clients and course participants to provide information and forms, screen participants, communicate trip logistics and transportation, and work with clients and participants to ensure all paperwork is received and accessible by COR staff by the registration deadline (waivers, medical forms, food allergies, gear rental requests, travel information, etc.).

Maintain and improve the COR registration system in order to make the registration process and all necessary course information as clear and easily accessible to participants as possible: updating forms, clarifying instructions, writing and sending or scheduling email notifications to trip participants, and answering frequently asked questions.

Promote both open-enrollment and contract courses through the creation and/or distribution of course-specific promotional materials and networking efforts. For contract courses, this will be done in close collaboration with the client’s trip coordinator.

Invoice clients and follow up with participants for the final balance due on their course.

Course follow-up to ensure completion of post-course surveys/debriefs with clients, participants, and/or instructors, and enable effective communication from the WCC Office of Internal Advancement and WCC Admissions Office with course participants.

Assist with COR marketing efforts such as website maintenance, COR “store” merchandise orders and tracking, and general communications with partner organizations and diocese contacts to promote COR programming.

Daily administrative duties including but not limited to printing, copying, scanning, filing, retrieving and distributing mail, shipping, stocking office supplies, answering phones and emails, and keeping office clean and organized.
Additional Functions/Responsibilities:

Support the WCC Outdoor Leadership Program through assistance with course paperwork, tracking student payments, selling merchandise to students, and coordinating trip logistics such as trip meetings, comms assignments, gear issue, and de-issue.

Drive clients and participants to and from courses/airports and escort them if they come to visit the WCC campus and/or Pinedale Ranch.
Additional duties as required. COR is a young organization and the requirements of this position may change as we grow.

Tagged as: Administrative Staff

Qualifications:

Bachelor's degree or equivalent experience. 1+ years working in business administration and/or 1+ years working in outdoor education or commercial guiding preferred.

Required Skills:

Extremely organized and attentive to detail. Mission driven and excited to represent the goals of Wyoming Catholic College, and specifically COR Expeditions to a wide population. Excellent proven customer service skills. Reliable and able to maintain confidentiality. Self motivated and proactive. Strong communication and interpersonal skills. Ability to maintain a positive attitude in the face of changing priorities and deadlines and to be creative with time management.

Preferred Skills:

Backpacking, rock, ice, whitewater, backcountry skiing experience and certs. Current WFR. Bachelor’s degree in Business, Business Management, Business Administratration or similar.