Overview
Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome.
Position Purpose
A versatile position within a dynamic nonprofit that provides community-inspired, volunteer-powered disaster relief. The position is full-time and is responsible for managing and supporting volunteers while on program, promoting peer-to-peer fundraising among the volunteer population, facilitating a positive, productive and impactful volunteer experience and overseeing the base management team.
Reporting Relationships
Reports to Volunteer Coordination and Engagement Managers with dotted line to Operations Manager
Roles reporting to position 0
Approximate number of reports 0
Essential Functions
Coordinate the arrival and departure schedule of individual volunteers and groups, conduct pre-arrival phone calls, answer volunteer inquiries, and communicate expected volunteer numbers to the field team
Welcome new volunteers ensuring they are settled, and have completed all required paperwork
Facilitate orientation sessions introducing the organization and program expectations
Implement the volunteer engagement strategy in a positive and authentic way, organizing fundraising events and activities to motivate, empower, and inspire volunteers to meet the monthly fundraising targets
Update tracking systems daily, including updating volunteer arrivals, departures, breaks in Salesforce, donation tracking, and personal fundraising pages
Engage volunteers with the alumni network platform by posting program updates, responding to questions and promoting the benefits of becoming an Alumni Network member
Collect feedback surveys from volunteers as they depart, and work with Volunteer Coordination Manager and program team to review feedback
Support with base operations such as procurement of food, medical and base supplies when necessary
We understand vaccination is the best way to protect our beneficiaries, community members, staff and volunteers. Therefore, we require all staff members working in in-person environments (including program staff, office staff, team meetings and program visits) to be fully vaccinated against COVID-19. Subject to applicable guidance, the term fully vaccinated currently refers to when an individual has received all recommended Covid-19 vaccines, including any booster dose(s) when eligible.
Qualifications:
Education High school diploma or equivalent required
About All Hands and Hearts
All Hands and Hearts effectively and efficiently addresses the immediate and long-term needs of communities impacted by natural disasters. We communicate directly with local leaders and community members and then deploy our unique model of engaging volunteers to enable direct impact, helping to build safer, more resilient schools, homes and infrastructure.
Through community and volunteer engagement, we focus on helping families recover faster after natural disasters using our Smart Response strategy. In doing so, we strengthen both our volunteers and the communities in which we serve.
