The Custom Program Coordinator is responsible for supporting the design and delivery of outdoor educational programming in partnership with secondary schools, universities, clubs, organizations, and family groups. In this role, you will work with ARCC’s Director of Custom Programming, ARCC Summer & Gap Directors, local in-country partners, in-field leaders, and schools and other custom partners to design, deliver, support, and evaluate custom group programs to meet our partners’ expected outcomes. This role will report directly to the Director of Custom Programming.
Collaborate with in-country partners and Summer & Gap Directors to coordinate program itinerary logistics such as accommodation reservations, transportation, adventure and educational activities, etc.
Collect and organize program paperwork (e.g. participant waivers, medical information, etc.) and equipment (e.g. first-aid kits, tents, camping supplies, etc.)
Support program finances through creation of program budgets, collecting and submitting invoices, and recording and tracking expenses
Create, maintain, and distribute custom program resources and curriculum
Communicate with schools and other custom partners through participating in calls with teachers and school administrators and supporting and running informational sessions and pre-program presentations
Design and run pre-program trainings and post-program debrief sessions with in-field leaders
Support leaders while in the field through coordinating logistics or providing other support as needed
Support the development of new programming options by researching, scouting locations (virtually and physically), and vetting potential partners
Contribute to the overall design, delivery, assessment, and evaluation of custom programs
Contribute to securing custom partners and growing ARCC’s custom programs through developing program proposals and supporting marketing and outreach efforts
Fill other roles and responsibilities as needed for the ARCC team, e.g., being on-call for specified periods of time, coordinating with leader hiring needs, supporting summer and gap programming during peak busy seasons, etc.
Bachelor’s degree (B.A.) or equivalent
Two years related experience or;
Equivalent combination of education and experience
Additional Knowledge, Skills, and Abilities:
Superior organization and project management skills
Exceptional attention to detail
Strong sense of customer service
Strong verbal and written communication skills
Independent self-starter, curious, and constantly learning
Ability to establish priorities, work independently, and proceed with objectives without supervision
Ability to handle and resolve recurring problems
Ability to troubleshoot in stressful situations
Comfort using PC computers with MS Office
About ARCC Programs
ARCC Programs (www.arccprograms.com) was founded in 1983 with the goal of introducing young adults to outdoor challenges in a fun, safe, and educational environment. Over the years we have evolved from offering primarily wilderness-based programs to a roster including both domestic and international adventure, service and experiential education based programs.
ARCC summer programs and Gap Semesters take place in locations all over the world. ARCC programs are structured to strike the balance between hard work and hard play while exploring off-the-beaten-path locations. ARCC students return home with a willingness to face new challenges, a greater sense of responsibility and, most importantly, confidence in themselves.