As an Adventure Operations Assistant, you will play a crucial role in the daily operations of our guiding and retail activities. This is a multifaceted position that involves logistics, client services, retail support, office coordination and assisting on the glacier.
Logistics and Transportation:
Assist with daily logistics, including driving and dropping clients off at the airport, harbor and national park.
Ensure timely and safe transportation for clients and guides.
Hiking up to the glacier and cutting steps if needed before clients arrive.
Assisting guides while during safety speech and if clients need assistance up steps on glacier
Work in our outdoor retail store, assisting with checkouts and organizing inventory.
Provide product knowledge and assistance to customers seeking outdoor gear and clothing.
Help organize and facilitate a seamless client experience in the mornings as they prepare for their trips.
Answer client questions regarding their trip, typically in regards to clothing and timing, and difficulty.
Answer and redirect phone calls to the appropriate personnel.
Greet customers in person and provide information about our services.
Assist with social media management and engagement to promote our brand.
Support gear repair activities as needed.
Immersive learning experience in the outdoor guiding and retail industry.
Opportunity for advancement and progression into guiding roles.
Competitive compensation and a vibrant work environment.
Plenty of opportunity to go on our trips throughout the season with Liquid Adventures and Exit Glacier Guides!
Pro deals for outdoor gear and discounts in the Seward Outdoor Store.
Enthusiastic about outdoor activities and adventure tourism.
Strong organizational and multitasking skills, and a great attitude with a love of the outdoors.
Excellent interpersonal and customer service skills.
Willingness to learn and contribute to various aspects of the business.
Comfortable hiking 3+ miles a day during glacier expo days
Valid driver's license and comfortable driving in various conditions.
About Exit Glacier Guides
We are a small, locally owned guiding outfit based in downtown Seward, Alaska. We are the best reviewed, safest and most experienced glacier guiding company in the region. Our guides are what make the company great and give our clients the best glacier experience. We are a close knit group of climbers, skiers and paddlers; some live year round in Seward and others just for the season. Come work and play with us in our stunning backyard…