Customer Service Representatives are one of the first points of contact for prospective and enrolled students. The position is responsible for providing excellent customer service via phone, email and virtual channels for schoolwide offerings and policies (Expeditions, Wilderness Medicine, Risk Services, Custom Education, and Alumni). Be well-versed with all NOLS pillars and generate student enrollment to help meet sales goals.
NOLS (National Outdoor Leadership School) is a nonprofit global wilderness school that supports thousands of students each year all over the world. Our school began in a small cabin in Sinks Canyon, Wyoming in 1965 as the National Outdoor Leadership School. At that time, we were primarily an outdoors skills school, doing our work in local mountain ranges and exploring what it meant to teach leadership in the backcountry. Today, we are NOLS, a multifaceted wilderness school headquartered in Lander, Wyoming with locations in seven U.S. states and six countries, that supports thousands of students each year all over the world in both field & classroom courses.