The Human Resources Director is accountable for the leadership and management of human resources at Outward Bound USA. This role has primary responsibility for managing human resources services, policies, and programs, including our performance management system, benefits administration, compensation philosophy, and employee relations while ensuring full compliance with applicable laws and regulations. Additionally, the Human Resources Director will support the development and implementation of strategic initiatives designed to establish Outward Bound as an organization of choice among current and prospective staff nationally.
OBUSA Human Resource Functions
• Provide consultation to COO on staffing, compensation, benefits, staff development, organizational culture, and personnel relations.
• Develop, maintain, and communicate organizational personnel policies and procedures.
• Ensure that HR policies, practices, materials, and records comply with federal and state laws and regulations (including EEO, Fair Labor Standards, Wage and Hour, FMLA, etc.)
• Oversee recruitment, hiring, orientation and on-boarding of all employees.
• Ensure the execution of the performance management system, and support managers with disciplinary plans and terminations.
• Manage employee grievances, including the conduct of investigations as required.
• Oversee administration of all employee benefit plans (including coverage on health, dental, life, long-term disability, employee assistance and retirement plans).
• Manage the payroll process.
• Manage workers compensation insurance and claims.
• Oversee employee appreciation and recognition.
• Champion an environment of equity, inclusion, and diversity within OBUSA and OB in the US more broadly.
• In partnership with the Equity, Inclusion, & Diversity Director, implement the plan for organization-wide equity work.
• Convene calls and annual meetings of the national group of HR Directors Committee.
• Convene calls and annual meetings of the national group of Staffers.
• Prepare HR pre‐reads for OBUSA Board calls
• Develop and maintain national HR policies and standards.
• Develop programs, processes, and models to maximize staff recruitment, and increase retention and staff engagement.
• Design and manage a national program for staff training and professional development.
• Build a talent pipeline by proactively cultivating relationships with potential sources of talent for instructor positions.
• Develop systems to track, analyze, and report pertinent information on staff demographics and trends.
• Develop and administer surveys and other means of assessing staff needs, engagement, and effectiveness.
• Provide ongoing analysis of industry, consumer, and workforce trends.
This is a full-time position with a competitive benefits package, including health/dental/vision insurance, paid time off, short-term disability, long-term disability, and retirement plan. Salary Range: $115,000 to $135,000 depending on experience.
• Extensive knowledge of current best practices and trends in HR and management in nonprofit organizations.
• Demonstrated experience in using HRIS platforms and experience with implementation of new HR technology.
• Strong analytical and decision-making skills. Ability to analyze and interpret quantitative and qualitative data.
• Ability to problem solve, prioritize, and manage multiple tasks successfully within tight timelines and high stress.
• Strong interpersonal skills and versatility to effectively build relationships across a network of Schools.
• Collaborative, approachable, and engaging leadership style that leverages the strengths and expertise of School experts, to ensure that national policies and/or practices are successfully implemented at Schools.
• Ability to facilitate meetings across a wide variety of audiences.
• Outstanding organizational skills.
• Strong and effective communicator, both written and oral.
• Bachelor’s Degree in Human Resources or related field.
• Minimum of 10+ years of directly related experience.
• PHR/SPHR Certification is desirable.
• Passion for the values and mission of Outward Bound.
• Knowledge of OB programs, philosophy and educational outcomes.
• Work remotely, with up to 20% travel.
• Ability to work at a desk and on a computer for most of the day.
• Available for occasional, short‐notice weekend and evening responsibilities.
About Outward Bound USA
Outward Bound is a national non-profit educational organization in the United States, comprising 10 Schools serving more than 45,000 young people and adults each year from communities across the country. Outward Bound USA is the national administrative body working to support our Schools to deliver our mission.
At Outward Bound, we strive to provide educational experiences that are inclusive and relevant for all participants and are committed to organizational improvement in support of an equitable and just society. Outward Bound in the US prioritizes high-quality staff and a strong staff culture in delivering our educational mission. With 1000+ staff nationally, working to support the delivery of 145,000 annual student program days, Outward Bound strives to maintain an exceptional workplace with well‐designed processes and systems to support our efforts.