Program Manager Overview
The purpose of the Program Manager position is to lead and oversee all SOS Outreach programming in Summit County, CO. The Program Manager is responsible for planning, managing, executing, operating and evaluating all SOS programs and staff in the region as well as collaborating with SOS staff across program sites. The position will manage a team of seasonal full and part-time staff, mentors, coordinators, and volunteers.
Essential Job Responsibilities
Oversee all SOS programs in Summit County and Lake County, including the Mentor Program, Junior Mentor Program, and Learn to Ride
Lead or oversee workshops and program days, deliver curriculum, and support mentors in program delivery
Plan, lead, manage, and evaluate all aspects of SOS programs, including student and volunteer recruitment, mentor training, workshop sessions, ride days, and service projects
Communicate with youth, families, volunteers, and community partners
Program data tracking, reporting, and evaluation through the CiviCore database, participant surveys, pacing documents, quality assessment, session attendance and program participation
Manage, track, and collect fee-for-service payments and scholarship funding
Manage program inventory (hard and soft-goods) to adequately outfit program participants
Schedule and manage event reservations in our office space
Mentor, Coordinator, and Volunteer Management
Recruit, hire, and train full and part time support staff and volunteers, including seasonal program coordinator, resort program coordinators, school and youth agency coordinators, volunteers, and program mentors to ensure that all programs are fully staffed and function optimally to serve youth
Ensure all volunteers, mentors, and coordinators are adequately prepared with proper expectations for their assigned roles, and have received training on the SOS curriculum, youth development best practices, risk-management guidelines, and program implementation
Partner Management, Community Engagement, and Regional Development
Work with supervisory and support staff to manage relationships with mountain resorts, ski schools and gear shops, ensuring adequate program slots and outfitting for youth participants.
Oversee and cultivate relationships with youth serving agencies and schools for student and part-time staff recruitment.
Lead in outreach to individuals and community partners for mentor and volunteer recruitment.
Engage actively in the community, seeking to create awareness for SOS programs and opportunities for SOS youth.
Attend collaborative/coalitions as assigned to build relationships and educate the community about SOS.
Continuous outreach to local nonprofits, city/county entities, foundations, businesses and others to promote and educate others about SOS.
Attend and support the development team at events and fundraisers for SOS in the local community.
Minimum Education and Experience
A combined minimum of three years of experience in the following: program development, management, implementation; or administration; youth development & engagement; and/or outdoor education. Comparable experience in terms of time and background in similar fields and education/degrees will be considered.
The ideal candidate should be organized and independent, able to effectively manage and direct a dynamic team and capable of big-picture thinking while simultaneously paying attention to detail. Candidates must be willing to take on a variety of tasks: from cataloging program equipment inventory to scheduling volunteers to implementing the core value curriculum to supervising a diverse team. The candidate should have experience seeing projects and programs through to completion and evaluation.
Knowledge of sports-based youth development, public education and youth engagement.
Experience, comfort, and passion in working with youth coming from diverse backgrounds and facing a variety of risk factors
Experience in program management
Ability to effectively manage program staff and volunteers, with experience in volunteer recruitment and management and staff supervision
Experience working cooperatively with community groups
Bilingual (Spanish) candidates encouraged to apply
About SOS Outreach
At SOS, we empower our youth to belong everywhere. Whether it’s on the ski slopes, the trail, or at home in their community - we are committed to creating supportive spaces where everyone is welcome.
SOS Outreach has transformed the lives of over 80,000 youth from underserved communities since 1993. While providing outdoor recreation experiences for that many kids is impressive, it’s only a partial demonstration of SOS’ impact. Using a unique combination of outdoor adventure experiences, positive adult mentorship, and leadership development opportunities, SOS enables participants to unleash their full potential to thrive. Serving over 3,000 youth each year, across 24 mountain resorts in 15 locations across 9 states, SOS provides opportunities for personal growth for the kids in our communities who need it most.